Edoc Consultancy
Web & App Development · AI Automation · Private Mixologist for Hire
The challenge
Most businesses lose bookings before they know a conversation started.
An enquiry arrives at midnight. A guest asks a question on a Saturday afternoon. A lead submits a form and receives nothing back for two days. Every one of these moments is a missed opportunity, not because the business doesn't care, but because the systems aren't in place to respond.
At the same time, a website that doesn't reflect the quality of your business turns visitors away before they ever make contact. The problem is rarely the product. It is the digital infrastructure around it.
Enquiries that go unanswered
A guest contacts you on a Sunday evening. A potential client submits an enquiry at midnight. Without a system in place, those conversations end before they begin.
A website that loses visitors
First impressions are formed in seconds. A site that doesn't reflect the quality of your business turns potential customers away before they ever make contact.
No visibility into what is working
Without clear reporting, you cannot identify where leads are coming from, where they are dropping off, or what your customer service system is doing on your behalf.
Our primary service
Every enquiry answered. Every conversation handled with care.
We design and deploy AI-powered customer service systems tailored to your business, trained on your services, pricing, FAQs, and processes. The system handles enquiries, captures leads, responds to frequently asked questions, and manages booking requests continuously, without gaps.
When a conversation requires a human response, the system hands it over cleanly. When it doesn't, it resolves it immediately. Your team stays focused on what requires their attention. Everything else is handled.
Explore AI automationWhat we deliver
- Enquiry handling and lead capture
- Booking request management
- FAQ and instant response systems
- Human handoff and escalation logic
- Integration with your existing workflows
- Clear reporting on every interaction
Starting from
£500 / month
Scoped individually. Pricing depends on complexity and requirements.
Our supporting service
A website that earns trust before the conversation begins.
The first thing most customers do is look you up online. What they find shapes everything that follows: whether they enquire, whether they book, whether they trust you enough to engage.
We design and build premium websites that represent your business accurately, convert visitors into leads, and integrate directly with your AI customer service layer. One coherent system, designed to work together.
Explore website designWhat we deliver
- Premium design, custom built to your brand
- Conversion-focused structure and user experience
- Mobile-first, fast-loading, technically sound
- Designed to work alongside your wider customer service and automation workflow
- Ongoing support and development included
Pricing
£500 setup
from £50 / month ongoing
Two services. One system. Built to work together.
Most businesses treat their website and their customer service as separate concerns. We design them as one. A premium website brings more visitors to the door. AI automation ensures every one of them receives a response. Together, they form a complete customer communication system, from first impression to confirmed booking.
01
More qualified enquiries
A website built to convert drives more and better enquiries into your AI automation system.
02
Every enquiry captured
AI automation ensures that every visitor who makes contact receives an immediate, informed response.
03
Complete visibility
Unified reporting across both systems means you see the full picture, from first visit to confirmed booking.
How we work
You see everything. Nothing is a black box.
Every engagement with Edoc includes clear reporting, visible delivery milestones, and direct communication. We do not believe in opaque processes or vague updates.
You know what has been built, how it is performing, and what is planned next. This is simply how we work.
Clear reporting
Performance data presented simply, regularly, and honestly. You see enquiry volumes, response rates, and system activity. Not summaries. Not vague updates.
Visible progress
Delivery milestones you can track. You know what has been built, what is being built, and what comes next. No gaps in communication.
Honest communication
Direct, timely, and without ambiguity. If something changes, you hear it from us first. We do not manage expectations. We meet them.
Selected work
US client work, delivered in partnership with NardoniDigital.com.
Built for businesses where customer experience is everything.
We work with hospitality and service businesses across the UK, Europe, and the US market, in sectors where customer communication directly shapes reputation, bookings, and trust. Our US client work is delivered in partnership with NardoniDigital.com.
Pricing
Clear pricing. No surprises.
We believe pricing should be transparent from the first conversation. Below is what our services cost. Every engagement is scoped individually, and we provide a clear proposal before anything begins.
Website Design & Development
£500
one-time setup
from £50
per month, ongoing
A premium, custom-built website designed around your brand and built to convert. Includes hosting support, ongoing maintenance, and direct integration with your AI automation layer.
- Custom design and development
- Conversion-focused UX
- Mobile-first and fast-loading
- AI automation integration
- Ongoing support included
Lead service
AI Customer Service Automation
from £500
per month
A custom AI customer service system trained on your business, designed to handle enquiries, capture leads, manage booking requests, and escalate to your team when needed.
- Tailored to your business and sector
- Enquiry handling and lead capture
- Booking request management
- Human handoff and escalation
- Clear performance reporting
Pricing depends on business size, operational complexity, integrations required, and knowledge base scope. Every engagement is scoped individually.
Our guarantee
If a system fails because of our setup, we will fix it at no extra cost until it works as agreed. We stand behind our work completely.
Questions we hear often
Answers to the questions that matter most.
Work with us
Ready to talk?
We work with a small number of clients at a time. Every engagement receives proper attention.
If you are building something worth doing, we would like to hear from you.
Start a conversation