Privacy Policy

Who we are

Edoc Consultancy is a boutique digital consultancy providing AI customer service automation and premium website design. When you use our website or services, you may provide us with personal information. This policy explains what we collect, how we use it, and your rights.

What we collect

We collect information you provide directly, including:

• Your name, email address, and business name when you submit an enquiry or use our chat
• Your account credentials and business details when you register as a client
• Messages and conversation history when you interact with our AI assistant
• Usage data and analytics to improve our services

How we use your information

We use the information we collect to respond to your enquiries, deliver our services, improve our systems, and communicate with you about your engagement with us. We do not sell your personal data to third parties.

Data storage and security

Your data is stored securely using industry-standard infrastructure. We use Supabase for authentication and database services. Access to personal data is restricted to authorised personnel only.

Your rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us via the contact page.

Contact

For any privacy-related questions, reach us through our contact page. We will respond within five business days.